We hope you love your Dress the South items! However, we understand that sometimes returns are necessary. We want your return interactions withs us to be as pleasant for you as shopping with us is! Please read our return policy below for the full scoop.
Merchandise may be returned within 14 days from the date the order is received for store credit. All returns will be issued a gift certificate via email that can be used online or in store. Please note that we do not issue refunds. All returns are for store credit only.
- Anything purchased with a discount over 20% is non-returnable and FINAL SALE! These items cannot be returned for store credit or exchange.
- All merchandise must be returned in sellable condition (unwashed, unworn, smoke free condition, tags still attached, no makeup or deodorant stains).
All returns postmarked after 14 days or not in compliance with our Return Policy conditions above will not be accepted and will be returned to you at your expense.
Defective - If you received defective merchandise, please contact us within 2 business days so we can correct the issue.
Returning an Item:
- Refer to the complete Return Policy above to ensure your return meets all criteria.
- Please include a note inside of the package that you are returning, letting us know the reason you are returning the item, with any feedback you may have. (ie. Item was not sized correctly, Didn't like the fit, etc.) Be sure to include your name, order number, email address and phone number on the note.
- Please return your item via the carrier of your choice. We recommend using a carrier that provides tracking information for your record. You are responsible for return shipping costs, and will be responsible for filing a claim with the carrier if the item is lost on its way back to us.
- Once your package is received, please allow up to 5 business days for processing. When you return is processed, you will receive an email notification with the status of your return.
Please mail returns to:
Dress the South
1008 Commonwealth Blvd.
Tupelo, MS 38804